Click to Call
Ruddy Insurance Group

724 Youngstown Warren Rd , Suite 10
Niles, OH 44446

Get Directions
Contact Ruddy Insurance Group

Meet Our Team

Shawn Ruddy

Agency Owner

I have been in the insurance industry since 2011, helping people to navigate the world of insurance and helping them truly understand risk management.

An Ohio native, I grew up in Cortland Ohio and graduated from Youngstown State University. I also graduated from the police academy and served two years as a patrolman for Hubbard Township and Cortland PD.

In terms of guilty pleasures, I am an avid Ohio sports fan and also enjoy a nice round of golf although I rarely have the time.

When I’m not working, I like to spend my spare time with my family by either hanging out at home or going on a local adventure. One thing people might not know about is me is that I grew up in my parent’s bowling alley and I have bowled several 300 games over the years.

When it comes to giving back, I like to help the community in any way that I can. Our agency has done Toys for Tots and helped to raise money for a children’s hospital!

Cerissa Ruddy

Agency Manager

I began my insurance career in 2002, embracing the opportunity to engage and help our policyholders every single day.

I was born & raised in Warren, OH and I graduated from Warren J.F.K In 1999.

When I am not at work, I enjoy spending time with my family, You will either see Shawn and I at our son, Sebastian's bowling match, or at our daughter, Maddison's volleyball game. A perfect week or weekend is rooting for our favorite sports teams- Cleveland Browns, Ohio State and Cavaliers.

Zoey & Coco

Agency Mascots

We are the "furry" ones of the bunch. Come pet us at our Niles location. We love meeting our policyholders!

Diane M Cain

Operation Manager/ Associate Agent

I have been in the insurance industry since 1989. I have both my P&C and Life and Health. I love helping people with their insurance needs. My goal is always to put the client first!

I grew up in Fowler, Ohio just outside of Cortland and graduated from Mathews High School before attending Kent State University. In my spare time, I enjoy relaxing with my family, traveling to Florida and training my two Labrador Retrievers! I enjoy spending weekends having cookouts, campfires, going to the beach and just spending time with family! I am passionate about my Labrador Retrievers and my lab, Max, is a registered therapy dog! I also LOVE the beach and warm weather! I enjoy spending time giving back to others through animal therapy. My favorite rescue is Shelter Puppies.

Maria Barletta

Associate Agent/Commerical Specialist

I have been working in the insurance industry since 2004 in both Ohio and Pennsylvania. My favorite part of my job is saving people money while protecting them.

I grew up in Brookfield, Ohio and moved to Hubbard, Ohio 12 years ago. I am an Ohio sports fan and enjoy cooking with old family recipes. I also really enjoy spending time with my family and photography. I am a proud supporter of the American Heart Association and ALS Foundation.

Jenn Yarabinec

Associate Agent

I have worked with Pennsylvania and Ohio Property & Casualty insurance since 2016.

I was born and raised in Sharpsville, PA and graduated from Sharpsville High School in 2008.

What I love most about working in insurance is getting to know and helping our customers protect what matters most to them.

When I’m not working, you’re likely to find me in a few different places: at home with my daughter watching Disney movies, curled up on the couch reading, or outside enjoying the sunshine and fresh air.

Roxanne Basham

Customer Service & Support

I have been in customer service and support for over 11 years.

Originally, I grew up in the suburbs of Grove City PA. I have an associates degree in business administration.

The best part of my job is making sure my customers are fully pleased and walking out of my office with a smile on their face!

When I’m not working, you can find me spending time with my sons and daughter around the dinner table surrounded by my famous fried chicken, ribs, and collard greens.

I also enjoy spending time outdoors playing any sports or fishing.

Kathy Paolinellie

Life Specialist/ Associate Agent

I have been with Nationwide since 1986 and have P&C & Life Licenses for PA & OH. Prior to that I was an Agent for Combined Ins. Co. in their A&H Division over 12 years.

I grew up in Sykesville, PA which is about 10 miles away from “Punxsutawney Phil,” the groundhog weather expert! I graduated from DuBois Area High School in 1972.

I enjoy helping people, treating them like family, and especially explaining the need for life insurance, which comes from my own personal experiences.

When I’m not working, I enjoy working out at the gym and “power walking” outside when the weather is warm and also anything to do with Art, Design & Decorating.

I also love to dance! When my beloved husband Michael was alive, we took ballroom dance lessons.  I have a great group of friends that share the same interest.

My guilty pleasure is Tiramisu! I  love to paint and am slowly getting back into my artwork.  I enjoy watching birds at my feeder and love all animals.

For volunteering, I support our Local Community Food Warehouse Empty Bowls Project, The Salvation Army, St Jude Hospital, Angels for Animals, and enjoy making Chinese auction gift baskets for various fundraisers and for a local VFW every year.

Danielle Jimison

PA Office Manager/Associate Agent

I have been an agent since 2001.  I am currently licensed in Property & Causality and Life & Health.

I was born in Salem, Ohio and lived there till 1994 when my family moved to Hubbard, Ohio. I continued onto High School and graduated in 1999 as a Hubbard Eagle!
Very shortly after graduation, I moved down to Sumter, SC where I attended the University of South Carolina

What I like most about being an agent is educating my clients on products and services so that they can tailor any policy to meet their individual needs.  I enjoy building a trusting relationship to ensure they are properly protected.

When I’m not at the office I enjoy spending time with my husband and our children.
My husband and I love to travel and have little weekend getaways to new and exciting places.
Our Household is filled with sports fans! So when there is a game on, you will hear us cheering for The Ohio State Buckeyes, Steelers, Cavs… all the best teams!

Nicole Denno

Associate Agent

I have been in the insurance industry since 2011 and have been a proud member of the Ruddy Insurance Group since November of 2019. The best thing about being an insurance agent is being able to help customers better understand their insurance policies and how we can protect them and their families. When I am not in the office I enjoy playing with my dogs and going to baseball games with my husband.

Mallory Novak

Associate Agent

I have been in customer relations for over 11 years, starting out in the Veterinary field.
I decided to make a change in November 2020 and join the Ruddy Insurance Group in Customer Service & Support and have recently transitioned to associate agent.
I grew up in Southington, OH and am a 2011 Chalker High School graduate.
When I'm not helping our wonderful clients, I am spending time with my son, doing boy mom things!

Mary Ann D'Andrea

Associate Agent

I have been an agent for over 20 years. I am licensed in Property & Causality.

I was born in Kissimmee, and my family moved back to by mother's home town of New Castle, PA when I was a toddler. I graduated from New Castle Senior High School in 1996. I have an Associate’s Degree in Graphic Design from Pittsburgh Technical Institute.

While working in graphic design, I was working closely with an account manager for a major insurance carrier and I became interested in insurance. I worked as a customer service agent for many years with a major carrier and the past couple years within an agency. I really enjoy working in a local agency building relationships with clients in the community.

When I am not working, I enjoy spending time with my husband, two children and our adopted dog Snickers. I love watching movies, cooking, baking and swimming and hiking with my family.

A couple of interesting facts are that I survived Hurricane Wilma in Cancun, Mexico on my honeymoon in 2005 and my husband won a fantasy football contest in 2009 and we got to experience the Pro Bowl in Hawaii 2010 and lunch with 3 Pittsburgh Steelers.

Jaimie Pavkovich

Customer Service & Support

I have been with the agency since January 2019 but have worked in customer relations for over 13 years.
I was born and raised in Trumbull County Ohio and graduated from Chalker High School in 2005.
In my downtime I enjoy spending time with my husband and two kids.
When the weather is nice, most of our time is spent outside or riding on our side by side on the trails around the farm.
I enjoy running, baking, reading, and Kayaking.
I started kayaking last year and love spending time on the Lake. Nothing beats the peacefulness you feel out there.
And of course, like any mom you could also probably find me on any given day walking the aisle ways of Target.
We have 3 four-legged family members. Lily, our black Lab, Hoss, our chocolate Lab, and Whiskey our cat.
Most of our adventures includes one of these fur children.
I am an advocate for St Jude's Children Hospital and have run several 5k fundraisers.

Jeanne Dunn

Associate Agent

I am an optimistic and enthusiastic sales professional with over 5 years experience as a licensed P&C insurance agent.
I enjoy helping people with their insurance needs, saving them money, but most importantly forging that customer relationship with our customers by providing exceptional customer service.
In my spare time I enjoy camping, kayaking & hiking. I also enjoy cooking and hosting big family dinners.

Mark Seger

Associate Agent/ Commerical Specialist

I began my insurance career in 2011 specializing in commercial, auto, and homeowners’ coverage. I pride myself on taking the time to review insurance coverage and options with all my clients to make sure they are properly protected and educated on the insurance products they are purchasing.

I am a lifetime resident of Cortland Ohio and graduated from Kent State University with a Bachelor’s Degree in Business Management.

When I am not at work, I spend my time enjoying a round of golf or watching my favorite Ohio sports teams. I also enjoy anything that keeps me outdoors including kayaking, biking, or just taking a nice walk.

I look forward to working with you in the future to make sure you have the insurance coverage you need at the most affordable price!

Roxanne Zarrillo

Customer Service & Support

I have been in customer service for over 15 years, previously in the medical field.

I grew up in Belleville, NJ and I graduated from Belleville High School in 1999.

I lived in NJ my whole life before recently moving to Youngstown, OH 3 years ago with my 12-year-old son Andre and our huge Cane Corso family dog, Blue.

When I am not in the office helping our wonderful customers, I am spending quality time with my boyfriend, our children and of course our dog Blue.

We enjoy taking them on long road trips and adventures in different states whenever we can.

Fun fact about me, I have been a licensed Cosmetologist for over 24 years.

I really enjoy doing hair on my free time and making people feel beautiful!

My hobbies also include crafting, baking and making sweet treats for all occasions!